Email for personal documentation

[jgAB]

This is not the correct way to request personal information from clients.

You do not send an email requesting their licence details.

What happened to a form which tells them the reasons for collecting the information and they agree by signing and giving that information.

Directing to web pages is highly unprofessional of this organisation

[Tracey_H]

Hi @jgAB 

If you have any concerns or questions regarding this please do contact the Payments Review Team on:

Phone: 1800 860 317

Email: payments_review@myob.com

If you need assistance with your software please don't hesitate to post again.

[StefaniaF]

Hi @Tracey_H 

I also don't understand why should individuals that use the system supply their personal ID?

A personal ID has nothing to do with how the system should function.

This is a breach of privacy and uploading personal information online isn't secure.

[Tracey_H]

Hi @StefaniaF 

I've reached out to the Payments Review Team who will be in contact to discuss your concerns.