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Invoice bug in MYOB

MMAU
Experienced Cover User
60 Posts
Experienced Cover User
Australia
Experienced Cover User

60Posts

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Invoice bug in MYOB

Bug appeared last week, screenshot attached. The text box below Notes To Customer blocks the top portion of the box so as we type, we cannot see what we are typing. We also don't enter any of the pre-filled Notes however once invoice is created, the first Note (Final Sale) is added and it is impossible to delete. 

 

Big problem for us because we use the box to add invoice information and now we can't as we can't see what we are typing. 

Screen Shot 2022-09-12 at 11.56.10 pm.png
5 REPLIES 5
Melisa_D
MYOB Moderator
9,864 Posts
MYOB Moderator
MYOB Moderator

9,864Posts

692Kudos

1,115Solutions

Re: Invoice bug in MYOB

Hi @MMAU

 

Thanks for your post. This could be a browser glitch as I've tested this in my sample file and seems to be working fine, can you please clear your browser and try again. If this doesn't work can you try via a different browser. 

 

Do let me know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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MMAU
Experienced Cover User
60 Posts
Experienced Cover User
Australia
Experienced Cover User

60Posts

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Re: Invoice bug in MYOB

Chrome is fine but still same issue in Safari.

MMAU
Experienced Cover User
60 Posts
Experienced Cover User
Australia
Experienced Cover User

60Posts

10Kudos

0Solutions

Re: Invoice bug in MYOB

Clearing browser did not do anything. Safari Version 15.6.1.

MMAU
Experienced Cover User
60 Posts
Experienced Cover User
Australia
Experienced Cover User

60Posts

10Kudos

0Solutions

Re: Invoice bug in MYOB

Has this been escalated? This needs to be resolved by the developers. It is a bug which needs to be squished. Shouldn't have to use other browsers. Safari has worked for years with no problems. 

Melisa_D
MYOB Moderator
9,864 Posts
MYOB Moderator
MYOB Moderator

9,864Posts

692Kudos

1,115Solutions

Re: Invoice bug in MYOB

Hi @MMAU

 

Thanks for your feedback, I've passed this on to our teams. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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