Partner Zone

Invoices and quotes dissapearing

wolves1987
Contributing User
6 Posts
Contributing User
Contributing User

6Posts

0Kudos

0Solutions

Invoices and quotes dissapearing

Hi,

 

Every now and gain I create an invoice or quote, save and then go back to dashboard and its dissapeared. It still appears in mobile app.

 

The only way I can find to get it back is delete cache. I have tried all different browsers. This is very frustrating as when you delete cache you have to do security log ins again. 

 

Can be confussing aswell if you create another invoice with the same invoice number as the one thats gone missing. 

 

Help!

 

Thanks 

1 REPLY 1
ChrisMYOB
MYOB Moderator
1,545 Posts
MYOB Moderator
MYOB Moderator

1,545Posts

103Kudos

173Solutions

Re: Invoices and quotes dissapearing

Hello @wolves1987 

 

Thank you for this feedback. 

 

I'm glad that you have realised that you are able to clear your browser cache to be able to have the invoices show up on the dashboard.

 

I have raised your concerns surrounding this for some further investigation.

Kind regards,
Chris

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