Invoices stuck 'loading'

[campaignr]

I'm the Treasurer of an NFP that uses MYOB Business Lite for its bookkeeping. Today, our MYOB Business Lite account is getting stuck 'loading' whenever I attempt to open an invoice. Is there an issue with MYOB's server or the software? How do I ensure it is fixed pronto so that I can complete my tasks during the hours I have available for my volunteer work for the NFP?

[Possum2]

I hope someone can help with my issue.  I am trying to open saved invoices.  I get the spinning wheel with loading message, but invoice will not load.  Then I get an error message.  I use Firefox Browser and have not had an issue before.

Thanks for advance for any help.

[Fallins2411]

I've got the same problem so it seems it must be a MYOB problem not an individual one, hopefully they can fix this issue soon!!

[natgroupconsult]

I experiene the same issue - it's definitely an MYOB problem.

Closed the browser, cleared the cookies, tried different browser.

If yuo wait long enough message appears:

Something went wrong

Try refreshing your browser
If the issue persists, contact MYOB support

[campaignr]

Same here. I figured it was yet another issue at MYOB's end. Its services are unreliable.

[natgroupconsult]

​Yeah, it's really annoying especially on Saturday ... And it looks like they are not even aware of this

https://status.myob.com/

[natgroupconsult]

see this thread too https://community.myob.com/t5/MYOB-Business-Essentials-Sales/Invoices-stuck-loading/td-p/792895

[BellaFletch]

I am getting the spinning wheel attempting to access existing invoices in essentials. 

[campaignr]

I'm frustrated by the same problem. It's on MYOB's side. They inconvenience their customers and it's likely they'll then offer only empty apologies. We should be refunded the subscription fees we've paid for their faulty products.

[natgroupconsult]

You are not alone :-(

https://community.myob.com/t5/MYOB-Business-Essentials-Sales/Invoices-stuck-loading/td-p/792895