Invoices stuck 'loading'

[actsmart]

Me too!: smileymad: This is a real problem. I have rebooted the computer and tried different browsers but only got the same result. What is going on MYOB?

[Steven_M]

Hi Everyone

Our team is currently investigating invoices in the MYOB Essentials/MYOB Business product range.  More information and updates will be made available through the MYOB Status Page.

We sincerely do apologise for the delay in getting this matter investigated and the inconvenience this may have caused.

[Nellay]

I'm unable to Open Invoices.     Just waiting with a spinning wheel.     Been like this for 3 days.

[vintageconz]

I'm also having this issue!

[nikki5]

Unable to send Invoices now for three days. Very frustrating and need assistance with getting this sorted. The lack of support for this Software is a joke. I have had issues since MYOB upgraded. The invoices just load and go around in circles. then i get an error message - I have tried changing browsers and cleanng cache and restarting computer etc. I am at my wits end with it! 

Something went wrong

Try refreshing your browser 

if issues persisit contact MYOB support. 

[Mick1962]

MYOB is the problem!

I'm sure many businesses (such as us) are really excited about the constant MYOB issues especially 2 days out from end of month when we're all trying to get our invoices out so we can get paid.

[WhitmanHolmes]

This is started on the weekend November 26/27 and continued 28.

Sales invoices aren't loading.

The issue was observed both in Western and Eastern Sydney on the same file.

[malarky]

MYOB Support? No chat line, no response from emails sent, Phone support (60 mins plus queue).

Meanwhile, I can not view invoices and therefore can not send invoices to actually keep my business running.

Rubbish !!

[malarky]

Me too - and no repsonse from MYOB support !!

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@campaignr wrote:
I'm the Treasurer of an NFP that uses MYOB Business Lite for its bookkeeping. Today, our MYOB Business Lite account is getting stuck 'loading' whenever I attempt to open an invoice. Is there an issue with MYOB's server or the software? How do I ensure it is fixed pronto so that I can complete my tasks during the hours I have available for my volunteer work for the NFP?

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[Steven_M · Accepted solution]

Hi Everyone

Users should now be able to access and record invoices as intended with the MYOB Business platform. Our team will continue to monitor that situation going forward.

Once again, we sincerely do apologise for the delay in getting this matter investigated and the inconvenience this may have caused.