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MYOB ESSENTIALS INVOICE & QUOTE NUMBERING?

dora1
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MYOB ESSENTIALS INVOICE & QUOTE NUMBERING?

Hi,

 

What is going on with MYOB ESSENTIALS INVOICE & QUOTE NUMBERING?

 

In old essentials it would automatically go to next number, this Essentials NEW is absoltuely rubbish with random numbers generated for the next invoice or quote? there is no order to this awful new system

 

When will this be fixed?

26 REPLIES 26
WriteSource
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Re: MYOB ESSENTIALS INVOICE & QUOTE NUMBERING?

Yep - it seems to give the quotation number? And quotation numbers nolonger are prefixed with Q?  And the date doesn't update to today's date - its frustrating having to remember all these extra steps.

JanJ
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Re: MYOB ESSENTIALS INVOICE & QUOTE NUMBERING?

I agree - why does it no longer generate the next sequential number for a quote or an invoice - eg QXXXXX or IVXXXXX as it used to  - instead it defaults to the sequential from the last number used (which may be a quote OR invoice).  PLEASE go back to how it was

 

SandyCorn
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Re: MYOB ESSENTIALS INVOICE & QUOTE NUMBERING?

I agree totally! We just sent off an invoice for a job completed today that is already showing as 5 weeks overdue because the date did not update when creating the invoice from the quote.  This has left our client bewildered and us looking like incompetant idiots.  This such a BASIC thing for invoicing and should be fixed immediately.

stagehand
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Re: MYOB ESSENTIALS INVOICE & QUOTE NUMBERING?

The invoice/quote numbering issue is a DEFECT, as is the Due Date not being updated when an invoice is generated from a quote. I don't understand why we are having to beg a vendor to fix defects with their product.

dora1
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Re: MYOB ESSENTIALS INVOICE & QUOTE NUMBERING?

MYOB,

 

is this fixed?

 

It is beyond frustrating and bewildering that a newer system has gone back to an accounting system operating like we are in the early 2000s?

dora1
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MYOB ESSENTIALS INVOICE & QUOTE NUMBERING?

WHEN WILL MYOB ESSENTIALS INVOICE & QUOTE NUMBERING BE FIXED TO AUTONUMBERING CORRECTLY?

 

Currently numbers are random and all over the place

wadenwater
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Re: MYOB ESSENTIALS INVOICE & QUOTE NUMBERING?

I am having the same issue with quoting and invoice numbering. If I invoice only it will automatically use the next invoice number, but if I do a quote in between it will use the invoice number on the quote instead of using the next quote number, so then if  manulaly change it to the next quote number the next time I do an invoice it will then bring up the next quote number instead of the next invoice number. It is extremly frustrating as it was all fine then this garbage happens and it mucks up all the numbers and hard to trace things back. Please fix the issue

Nathan88
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Re: MYOB ESSENTIALS INVOICE & QUOTE NUMBERING?

Same issue here, quote numbers are defaulting to an I prefix and the number sequence i cannot figure out. 

SamaraM
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Re: MYOB ESSENTIALS INVOICE & QUOTE NUMBERING?

Hi all

 

Invoice references in the original Essentials did have a letter portion, however, on the updated version it is designed to default to an 8-digit number.

 

It will use the first available number, but sometimes when old invoices are deleted, it will try to use that number and affects the sequence. This might be why it seems random, as it is filling in those gaps. 

 

If you would prefer it to not do that, there is a workaround to make the software 'remember' a new sequence. You would manually change the invoice number to a higher number. After doing this for a few invoices, the software will remember the new sequence and automatically pick the next number.


If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Samara

MYOB Community Support

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