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March 2022
March 2022
Comes up green says its sent, but doesn't and when I go back into the invoice it doesn't say it has been sent
March 2022
March 2022
Hi @pkm
We are aware of an issue where sent emails are not being received by customers. Our teams are investigating and working to get this resolved as soon as possible.
We do apologise for the inconvenience caused.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
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March 2022
March 2022
YES MINE TOO
March 2022
March 2022
Ours has been playing up since 25th March some send and some don't
March 2022 - last edited March 2022
March 2022 - last edited March 2022
pretty poor when a product cant even do the basic thing its meant to do. i mean not being able to invoice customers because MYOB cant send emails is pretty close to a joke.
March 2022
March 2022
I am having the same problem. Need to get this fixed asap.
March 2022
March 2022
Any update?
April 2022
April 2022
will the invoices need to be sent again ? or will it do it.
why havent they put back the old seach function "OPEN and NOT SENT" i used it every month find and send open not sent invoices.
I cant believe they havent gone back to the old platform it was 100% better and easier
Disapionting that a email wasnt sent to users saying there is a issue. how long have the issue been going on?
April 2022
April 2022
I have had the same problem for a few days now and have a pile of invoices to send off. Please notify as soon as this is resolved. You realise cashflow dries up pretty quick. This is urgent now
April 2022
April 2022
Hi Everyone
At this stage we're not able to provide an update on this, our developers are working to get this resolved as quickly as possible.
Please don't hesitate to subscribe to this post for updates: AccountRight and MYOB Business/Essentials - Emails not sending
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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