Verifying invoice payments

[MorenoG]

I have three invoices that are showing up as unpaid. Open. NOT Closed. The clients have sent me screen shots of the receipts they received to prove the invoices have been paid. I did not received a notice they have been paid. At my end the invoices still show up as unpaid. Did MYOB have a secret glitch last week? Do I just take my clients' word for it?

[SamaraM]

Hi @MorenoG 

Sorry to see that no one has offered assistance with your query yet. If you're still experiencing this can you please reply with a screenshot of what you are seeing on your end so I can reproduce the issue?

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