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Client appearing as another client

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CourtneyW1
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CourtneyW1
CourtneyW1
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March

March

Client appearing as another client

Hello, 

I am hoping someone can help me! 

I have a client who keeps appearing on another clients statement and sometimes the payments will go to each others invoices not their own.

Does anyone know why this is happening and what i can do to fix it. I have checked both of their accounts and they are all their own details. I have attached an invoice with personal details removed but hopefully someone can help me with this as it is driving me crazy!

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Earl_HD
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Earl_HD
Earl_HD
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April

April

Re: Client appearing as another client

Hi @CourtneyW1 


Thank you so much for your post. I'd be glad to check further into your account. Can you please send me a private message with the following details? 


   * Serial Number
   * Company Name
   * Email Address and Full Name.


Regards,
Earl.

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