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CommonRules_UpperCaseRequired Error Contacts

STACEYB85
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CommonRules_UpperCaseRequired Error Contacts

Good Morning 

 

Updating details in contacts - adding remittance advice email then getting CommonRules_UpperCaseRequired error - I have tried anything, anything in upper case, anything in lower case, 

what does this mean 

4 REPLIES 4
LRBooks61
Ultimate Cover User
1,054 Posts
Ultimate Cover User
Australia
Ultimate Cover User

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Re: CommonRules_UpperCaseRequired Error Contacts

Hi 

 

This post has a solution

An unrecognised error occurred - CommonRules_Regul... - MYOB Community

 

Hope that helps

 

Lisa

 

STACEYB85
3 Posts
User

3Posts

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Re: CommonRules_UpperCaseRequired Error Contacts

This did not solute problem 

Its a contact for supplier, all payment details correct and in upper case 

LRBooks61
Ultimate Cover User
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Ultimate Cover User
Australia
Ultimate Cover User

1,054Posts

253Kudos

124Solutions

Re: CommonRules_UpperCaseRequired Error Contacts

Sorry that didn't help

 

lisa

Melisa_D
MYOB Moderator
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MYOB Moderator
MYOB Moderator

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Re: CommonRules_UpperCaseRequired Error Contacts

Hi @STACEYB85

 

Thanks for your post. In the suppliers card please make sure that the bank account name and statement text are in capitals, if they are can you please retrieve the Chrome Console errors so I can investigate this further:

 

To open the console can be opened using one of these methods

  • Select the Chrome menu (3 vertical dots) and choose More Tools >> Developer Tools
  • Right click on the Chrome window and choose Inspect
  • Using the shortcut keys Ctrl + Shift + I(nspect)

Once you've opened the console:

  1. Choose the Console tab to view the logs being produced.
  2. Right click and choose Clear Console
  3. Please repeat the action that causes the error in your file. Any errors within the logs will be recorded in red error text.
  4. You can save the log as a .TXT file and attach it to this thread or please attach a screenshot

Cheers,
Melisa

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