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Don't default to send remittance

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_-_-_-_-_
Experienced Cover User
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Experienced Cover User
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Don't default to send remittance

When recording a bill payment it defaults to sending a remittance advice. While this would be awesome if it was to send a receipt to a customer, we don't send remittances from myob, so having to untick it or wait til it fails is a pain. Can there be an option to not send the remittance by default.

3 REPLIES 3
Komal_S
MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator

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Re: Don't default to send remittance

Hi @_-_-_-_-_ 

 

On the bill payment window, there is an option to untick "Send Remittance advice", unticking that option should not send the remittance advice as shown:

 

remittance.JPG

 

Please let us know if you are still experiencing issues after unticking this option. 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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_-_-_-_-_
Experienced Cover User
26 Posts
Experienced Cover User
Australia
Experienced Cover User

26Posts

22Kudos

0Solutions

Re: Don't default to send remittance

Hi @Komal_S 

That is what I currently do, but it needs to be done on every single bill payment, there is no option that I can find to have it off by default, hence the suggestion to have a setting that makes it off by default but can be turned on if needed

Komal_S
MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator

8,280Posts

726Kudos

1,161Solutions

Re: Don't default to send remittance

Hi @_-_-_-_-_ 


Currently, it's not possible to turn them off by default but we have passed on your feedback to the teams for consideration. Please feel free to post if you encounter other issues. 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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