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February 2022
February 2022
When recording a bill payment it defaults to sending a remittance advice. While this would be awesome if it was to send a receipt to a customer, we don't send remittances from myob, so having to untick it or wait til it fails is a pain. Can there be an option to not send the remittance by default.
February 2022
February 2022
Hi @_-_-_-_-_
On the bill payment window, there is an option to untick "Send Remittance advice", unticking that option should not send the remittance advice as shown:
Please let us know if you are still experiencing issues after unticking this option.
Kind regards,
Komal
MYOB Community Support
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February 2022
February 2022
Hi @Komal_S
That is what I currently do, but it needs to be done on every single bill payment, there is no option that I can find to have it off by default, hence the suggestion to have a setting that makes it off by default but can be turned on if needed
February 2022
February 2022
Hi @_-_-_-_-_
Currently, it's not possible to turn them off by default but we have passed on your feedback to the teams for consideration. Please feel free to post if you encounter other issues.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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