Invitation problem/ add users

[Grace0822]

We use MYOB Essentials to do a project. My group member sent an invitation to me and cancelled the invitation. Now they cannot send invitation email to me again. When they the type correct email address,  it shows 'There is already a user with this email. Enter a different email.' How do we solve the problem. I need to join the project as soon as possible.

[Komal_S]

Hi @Grace0822 

Can you send me the product email address and email address by Private message and we'll check the access on our end.