MYOB Essentials inactive and in Read Only mode.

[OMBWAKC]

Hi All, 

I cannot seem to get any phone help from MYOB accounts or a response to my support request regarding why my MYOB Essentials subscription is now inactive and in Read Only mode. My invoices are paid up to date. 

Has anyone else had this happen or know of how to speak to someone at MYOB? I cannot do my accounting because my file is just now unusable!! 

Thanks, 

KC. 

[Earl_HD]

Hi @OMBWAKC, 

Thank you so much for your post and welcome to the Community Forum!

Sorry to hear that. For me to take a look at this for you, can you please send me a private message with the following information: private message 

* Serial number
* Company name
* Email Address and Full name

Regards,
Earl

[Isaiah_C]

Hi @OMBWAKC,

Thank you for your patience and my aplogies for the inconvenience it may have caused. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

Please let me know if you need further help.

Kind regards,

Sai