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MYOB downgrade - STP set up disappear

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Paradigm
Experienced Cover User
14 Posts
Experienced Cover User
Australia
Experienced Cover User

14Posts

6Kudos

0Solutions

MYOB downgrade - STP set up disappear

We have downgraded MYOB to have payroll for 2 people. MYOB has completed the migrating for us but I only saw blank page when I tried to open payroll reporting centre. How do I have the STP set up back?

1 REPLY 1
Sam_R
MYOB Moderator
3,180 Posts
MYOB Moderator
MYOB Moderator

3,180Posts

224Kudos

485Solutions

Re: MYOB downgrade - STP set up disappear

Hi @Paradigm,

 

Thank you for your post.

 

It does seem strange this window is not appearing for you, as it is definitely included in your product. 

 

I'm thinking it could be a display issue caused by the browser itself, please try clearing your browser cache or try another browser to see if the issue persists.

 

Let me know how you get on - happy to assist further. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Kind regards,
Sam

MYOB Community Support

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