New File; Import Error "Accounts Invalid File Header"

[sisleyagist]

I'm just setting up a MYOB Pro trial for a small business who was previously using Premier19.

I'd like to import accounts list, customers, suppliers, etc. Opening balances will be done as a separate exercise.

The export from P19 is just a run-of-the-mill tab-deliminated txt file, but I'm getting an import error.

Can someone please advise what this error means: "Accounts Invalid File Header"

Thanks in advance.

[Komal_S]

Hi @sisleyagist 

Apologies for the delay in response.

I have attached a sample import file, can you input your data in that and try to import again? Do you still get the same error?