New user invitation email

[chrismcg]

Business Pro

New user not receiving invitation mail despite several attempts.

Help would be appreciated as I have found no solution in support

Thanks Chris

[Isaiah_C · Accepted solution]

Hi @chrismcg,

Thank you for reaching out to us and I'm sorry to hear that you're having trouble with this. I'll be more than happy to assist you. To further check, please send me a Private Message containing the following:

• Serial number
• Business name
• Your full name and email address
• Full name of the user and email address

Please let me know if you need further help.

Kind regards,

Sai

[Leneth_A]

Hi @chrismcg,

A resolution has been provided in a private message by one of our Community Forum Moderators @Isaiah_C. We will be closing the thread now. If you encounter any further issues, please feel free to start a post again and one of our Moderators will attend to it.

Cheers,
Leneth