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Remittance Error - Numeric Value

MelissaB3280
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Remittance Error - Numeric Value

When trying to send bulk remittance advices, MYOB keeps coming up with an error saying "Amount must be numeric value.  Please correct the amount and try again."

 

Any assistance would be appreciated. 

 

Thank you.

1 REPLY 1
Melisa_D
MYOB Moderator
10,341 Posts
MYOB Moderator
MYOB Moderator

10,341Posts

718Kudos

1,148Solutions

Re: Remittance Error - Numeric Value

Hi @MelissaB3280

 

Thanks for your post and welcome to the Community Forum ! If you're still having issues with this can you 

please retrieve the Chrome Console errors at the time of receiving this error so I can investigate:

 

To open the console can be opened using one of these methods

  • Select the Chrome menu (3 vertical dots) and choose More Tools >> Developer Tools
  • Right click on the Chrome window and choose Inspect
  • Using the shortcut keys Ctrl + Shift + I(nspect)

Once you've opened the console:

  1. Choose the Console tab to view the logs being produced.
  2. Right click and choose Clear Console
  3. Please repeat the action that causes the error in your file. Any errors within the logs will be recorded in red error text.
  4. You can save the log as a .TXT file and attach it to this thread or please attach a screenshot

Cheers,
Melisa

MYOB Community Support

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