Reports - Contacts

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
JoanneCat
Contributing User
7 Posts
Contributing User
Contributing User

7Posts

0Kudos

0Solutions

Solved: Go to Solution

Reports - Contacts

When i click on reports for contacts, it only brings up a few, i have clicked all including supplier & customer and still wont list all

I'm wanting to print off a complete list of all contacts

8 REPLIES 8
Komal_S
MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator

8,280Posts

741Kudos

1,164Solutions

Re: Reports - Contacts

Hi @JoanneCat 

Are the other reports greyed out or not appearing at all? The reports cannot be accessed if your user access is limited, therefore, please check if the Administrator can access all the reports. 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

JoanneCat
Contributing User
7 Posts
Contributing User
Contributing User

7Posts

0Kudos

0Solutions

Re: Reports - Contacts

I am Administrator, i click on contacts in reports, select all and it only brings up some of my customers and no  suppliers

JoanneCat
Contributing User
7 Posts
Contributing User
Contributing User

7Posts

0Kudos

0Solutions

Re: Reports - Contacts

I am Administrator, i click on contacts in reports, select all and it only brings up some of my customers and no  suppliers

Komal_S
MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator

8,280Posts

741Kudos

1,164Solutions

Re: Reports - Contacts

Hi @JoanneCat 

Can you please send me a screenshot of that window and your product serial number by Private Message? 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

JoanneCat
Contributing User
7 Posts
Contributing User
Contributing User

7Posts

0Kudos

0Solutions

Re: Reports - Contacts

When i click  send message it just comes up with a blank screen - Sorry i'm new to all this

Komal_S
MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator

8,280Posts

741Kudos

1,164Solutions

Accepted Solution Solved

Re: Reports - Contacts

Hi @JoanneCat 


Please try now and it should work this time. Let me know if it doesn't. 



Update: Ticking "Zero balance accounts" fixed the issue

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

jmjm
1 Post
Former Staff
Former Staff

1Posts

0Kudos

0Solutions

Re: Reports - Contacts

Where do you tick the zero balance account?

Komal_S
MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator

8,280Posts

741Kudos

1,164Solutions

Re: Reports - Contacts

Hi @jmjm 

This option would be under the Report Options as shown in the image below :

 

contact report.PNG

 

 

Let me know if you have additional questions on this. 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post