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Reports - Contacts

JoanneCat
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Reports - Contacts

When i click on reports for contacts, it only brings up a few, i have clicked all including supplier & customer and still wont list all

I'm wanting to print off a complete list of all contacts

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Komal_S
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Re: Reports - Contacts

Hi @JoanneCat 

Are the other reports greyed out or not appearing at all? The reports cannot be accessed if your user access is limited, therefore, please check if the Administrator can access all the reports. 

Kind regards,
Komal

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JoanneCat
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Re: Reports - Contacts

I am Administrator, i click on contacts in reports, select all and it only brings up some of my customers and no  suppliers

JoanneCat
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Re: Reports - Contacts

I am Administrator, i click on contacts in reports, select all and it only brings up some of my customers and no  suppliers

Komal_S
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Re: Reports - Contacts

Hi @JoanneCat 

Can you please send me a screenshot of that window and your product serial number by Private Message? 

Kind regards,
Komal

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JoanneCat
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Re: Reports - Contacts

When i click  send message it just comes up with a blank screen - Sorry i'm new to all this

Komal_S
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Accepted Solution Solved

Re: Reports - Contacts

Hi @JoanneCat 


Please try now and it should work this time. Let me know if it doesn't. 



Update: Ticking "Zero balance accounts" fixed the issue

Kind regards,
Komal

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jmjm
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Re: Reports - Contacts

Where do you tick the zero balance account?

Komal_S
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Re: Reports - Contacts

Hi @jmjm 

This option would be under the Report Options as shown in the image below :

 

contact report.PNG

 

 

Let me know if you have additional questions on this. 

Kind regards,
Komal

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