Reports not working

[Mandy-148]

Dear MYOB Supporting Team,

I could not access to MYOB report this morning. Could you please help me to reslove this issue. 

Thank you so much.

Best regards,

Mandy Tran

[Isaiah_C · Accepted solution]

Hi @Mandy-148 

I'm sorry to hear that you've had that experience, we are aware that some users have been unable to pull up some reports. This has now been resolved and you should be able to see the reports now.

Please let me know if you need further help.

Kind regards,

Sai

[Givemeabreak]

one of my clients with the most upto date version of MYOB is unable to access aged receivable and aged payable reports

[Princess_R]

Hi @Givemeabreak 

Thanks for your post and sorry to see that no one has replied to you yet. This issue has been resolved and all reports are working fine on our end. If you're still can't pulled up the reports, please could you clear the cache to refresh the browser.

Cheers,

Princess