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Resend invite not working

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nathanc1
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Resend invite not working

I've created a user however receive and error when I try to resend the invitation.

Attached is the dump of the Chrome Console log.

 

 

Secondly, how do I set that user as an owner?

I can't seem to see it in the user interface and apparently my account doesn't have access too my.myob team (and I can't wait ~90 mins on the phone)

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Melisa_D
MYOB Moderator
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MYOB Moderator
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Re: Resend invite not working

Hi @nathanc1

 

Thanks for your post and welcome to the Community Forum ! Can you please send me a private message with the following information so I can look into this:

  • Serial number 
  • Your full name and email address 
  • Confirmation of the email address you're trying to resend 
  • Screenshot of the window when you attempt to resend the invitation

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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nathanc1
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Re: Resend invite not working

Hi @Melisa_D 

I don't seem to have been granted access to send private messages (See attached)

Coukd you please help with that?

 

Thanks,

PrivMessages.png
Melisa_D
MYOB Moderator
10,341 Posts
MYOB Moderator
MYOB Moderator

10,341Posts

718Kudos

1,148Solutions

Re: Resend invite not working

Hi @nathanc1

 

Apologies, can you please try this link now. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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