Tax code does not exist error

[Jo29]

I am having the same issue.

Yesterday you couldn't even enter bills, now today this error!

[Jo29]

Yesterday, couldn't create bills, now today this error.

Very frustrating as we need to enter bills this morning.

[Tracey_H]

Hi everyone

Can you please log out of your files, clear your browser cache and cookies, then log back in and try to create a Bill. If you still get the error after that please send screenshots of the Bill transaction.

[Caryn86]

I am having the same issue. Have restarted my browser and cleared chache to no avail.

[KristalC]

I am also having this "Selected tax code does not exist" error today and yesterday I was unable to create a bill from my In Tray, however, I went into my desktop version of Account Right and was able to perform both actions there, so the issue is with the online version only. 

I also note that I am able to create bills from my In Tray today. 

[CreativeCaravan]

Hi, I keep getting the same error. I know that this was working properly up until 11pm AEST last night 03/05/2022.

Hoping for a quick solution.

[CreativeCaravan]

I have closed it down and restarted the program for the second time and this seems to have solved the issue. Thanks for that.

[Rosemont]

Please see attached screen shot - cannot enter a bill due to tax code error

[kathykable]

I'm having the same problem - please help?

[Tracey_H]

HI @Rosemont and @kathykable 

Can you log out of your files, clear your browser cache and cookies, then log back in and try to create a Bill. Please let me know if you still get that error.