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Tax code does not exist error

Jo29
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Re: Tax code does not exist error

I am having the same issue.

 

Yesterday you couldn't even enter bills, now today this error!

Jo29
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Selected tax code does not exist

Yesterday, couldn't create bills, now today this error.

 

Very frustrating as we need to enter bills this morning.

Tracey_H
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Re: Tax code does not exist error

Hi everyone

 

Can you please log out of your files, clear your browser cache and cookies, then log back in and try to create a Bill. If you still get the error after that please send screenshots of the Bill transaction.

Cheers,
Tracey
Previously @bungy15

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Caryn86
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Re: Tax code does not exist error

I am having the same issue. Have restarted my browser and cleared chache to no avail.

Screen Shot 2022-05-04 at 9.48.37 am.png
KristalC
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Re: Tax code does not exist error

I am also having this "Selected tax code does not exist" error today and yesterday I was unable to create a bill from my In Tray, however, I went into my desktop version of Account Right and was able to perform both actions there, so the issue is with the online version only. 

I also note that I am able to create bills from my In Tray today. 

CreativeCaravan
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Re: Tax code does not exist error

Hi, I keep getting the same error. I know that this was working properly up until 11pm AEST last night 03/05/2022.

 

Hoping for a quick solution.

CreativeCaravan
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Re: Tax code does not exist error

I have closed it down and restarted the program for the second time and this seems to have solved the issue. Thanks for that.

Rosemont
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Re: Tax code does not exist error

Please see attached screen shot - cannot enter a bill due to tax code error
Screenshot 2022-05-04 120121.png
kathykable
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Re: Tax code does not exist error

I'm having the same problem - please help?

 

 

Screen Shot 2022-05-04 at 12.04.14 pm.png
Tracey_H
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Re: Tax code does not exist error

HI @Rosemont and @kathykable 

 

Can you log out of your files, clear your browser cache and cookies, then log back in and try to create a Bill. Please let me know if you still get that error.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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