Unable to delete purchase

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Marr
Contributing Cover User
5 Posts
Contributing Cover User
Australia
Contributing Cover User

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Unable to delete purchase

Since the myob essentials upgrade, I am having difficulty deleting a purchase that is no longer required. 'something went wrong, try again later or refresh browser' doesnt fix the issue. Screenshot attached. 

It appears there is something wrong with the item 'materials'. If I try to open this item I get 'something went wrong'. screen shot attached.

 

Screen Shot .png
Screen Shot - item.png
2 REPLIES 2
Melisa_D
10,735 Posts
Former Staff
Former Staff

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Re: Unable to delete purchase

Hi @Marr

 

Thanks for your post. I've had a script run over your file that should resolve this, can you please sign out of your file > clear your browser cache > Sign back into your file. You should be able to delete the invoice now. 

 

Do let me know how it goes. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Marr
Contributing Cover User
5 Posts
Contributing Cover User
Australia
Contributing Cover User

5Posts

1Kudos

0Solutions

Re: Unable to delete purchase

Thank you that worked!

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