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item & bill, invoice

Ann11
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item & bill, invoice

After the current update - when entering bills - and previous stock items - there are some items that come up with an error - as if they have not been imported corerctly from essentials varient of the software.

 some invoice and Bill can not edit and delete too.

1 REPLY 1
Yanike_S
MYOB Moderator
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MYOB Moderator
MYOB Moderator

2,585Posts

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Re: item & bill, invoice

Hi @Ann11 

 

Thanks for your post. Could you upload a screenshot of the error message and screenshots of the invoices/bills you can't edit/delete? Note: If an invoice has a payment against it, you'll need to delete the customer payment first. The same for bills, if it has a payment against it. You'll first need to delete the payment (click the payment to view its details then click Delete). Also if it is within a locked period you won't be able to delete.This prevents any transactions being deleted in the period. If this is the case, you'll need to unlock the period. See Locking transactions.

Kind regards,
Yanike

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