support line

[BYAUTO]

myob is the most useless accounting package with absolutely no support.  Online you wait over an hour for help and they don't know what day it is!!!

[Princess_R]

Hi @BYAUTO 

Please allow me to take this opportunity to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

We appreciate your patience and understanding about this matter, and we're sorry to hear that you had that experience. Could you please provide me more information about your query, I'm am more than happy to assist.

Cheers,

Princess

[BYAUTO]

My MYOB worked perfectly until your recent upgrade.  All purchases go through as a "electronic payment" asking for a statement text. I DO NOT use electronic payments - how do i remove this ?

[Princess_R]

Hi @BYAUTO 

Thank you for the reply. This means that your payment for your purchase is linked to electronic clearing account. This Help Article, Managing linked accounts, that has detailed information will help you through this.

Please feel free to post again I'm happy to assist.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,

Princess