Partner Zone

Support over the festive season - 2019

Neil_M
MYOB Moderator
13,431 Posts
MYOB Moderator
MYOB Moderator

13,431Posts

1,614Kudos

1,915Solutions

Hi all,

 

Please note our operating hours for phone and Live Chat support over the 2019 holiday season:

 

Day

Date

Operating Hours

Monday

23-Dec

0900-1700 AU

Tuesday

24-Dec

0900-1700 AU

Wednesday

25-Dec

Closed

Thursday

26-Dec

Closed

Friday

27-Dec

Closed*

Saturday

28-Dec

Closed*

Sunday

29-Dec

Closed*

Monday

30-Dec

0900-1700 AU

Tuesday

31-Dec

0900-1700 AU

Wednesday

1-Jan

Closed*

Thursday

2-Jan

0900-1700 AU

Friday

3-Jan

0900-1700 AU

Saturday onwards

4-Jan

Back to normal

 

* Support for Point-of-Sale / Retail products available between - 9:00 - 5:00pm AEDT

 

As always, we encourage you to use this forum or our extensive Help articles for your support needs.

 

Payroll Reporting 24th December - 2nd January
The ATO is having a shutdown period from 24th December to 2nd January. During that time, clients will still be able to process and submit STP reports, however, these will not get a response in the Reporting Centre until the ATO systems are back up and running in the New Year. Submitted reports during that shutdown time will be queued for processing when the ATO returns.

 

We hope you have a safe and happy festive season