Support over the festive season - 2022/2023

Steven_M
45,180 Posts
Former Staff
Former Staff

45,180Posts

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Hi Everyone


As per normal, we do encourage users to check out this post to address their support query. 

 

Should you need to contact us during the holiday season, the operating hours for our Live Chat support teams list below:

Live Chat Support 
(All times listed in AEDT)

Day

Date

Operating Hours

Thursday

22-Dec

0700-1900 

Friday

23-Dec

0700-1900

Saturday

24-Dec

--CLOSED--

Sunday

25-Dec

--CLOSED--

Monday

26-Dec

--CLOSED--

Tuesday

27-Dec

--CLOSED--

Wednesday

28-Dec

0900-1700

Thursday

29-Dec

0900-1700

Friday

30-Dec

0900-1700

Saturday

31-Dec

--CLOSED--

Sunday

1-Jan

--CLOSED--

Monday

2-Jan

--CLOSED--

Tuesday

3-Jan

09:00-1700

Wednesday

4-Jan

07:00-1900

Thursday

5-Jan

07:00-1900

Friday

6-Jan

07:00-1900

 

Please note that our Partner Live Chat will be unavailable from 24-December, however, will be back on 3-January 9 am.

 

Should you need to contact our phone-based teams, they will be available in accordance with the above table of dates and times - with the exception of NZ Payroll Support, including ACE Payroll, which will be unavailable from 24-December to 4-January

We hope you have a safe and happy festive season