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Bank Feeds not in displaying

Dzit4
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User

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Bank Feeds not in displaying

Bank feeds completely omitted in certain months; some months with partial bank feeds.

The file has just been migrated. Been trying unsuccessfully for days to contact MYOB. 

Thank you.

3 REPLIES 3
Melisa_D
MYOB Moderator
6,647 Posts
MYOB Moderator
MYOB Moderator

6,647Posts

468Kudos

744Solutions

Re: Bank Feeds not in displaying

Hi @Dzit4

 

Thank you for your post and welcome to the Community Forum ! Are you still having troubles with bank feeds ? If you are, are you able to confirm if they've stopped or are bank feeds missing coming through but are missing transactions ?

 

Do let me know, I'm happy to assist. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Dzit4
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Re: Bank Feeds not in displaying

Hi Melissa, am very glad to receive a response to my post many weeks ago. There are 4 bank accounts . The bank feeds are coming through but are missing transactions in some months and in some accounts. NO bank feeds for Jan 2021 for 1 account, Mar 2021  for ALL accounts

I am trying to reconcile the accounts since Dec 2020. I could send you a detailed list. Your prompt reply much appreciated.

Thanks.

 

Melisa_D
MYOB Moderator
6,647 Posts
MYOB Moderator
MYOB Moderator

6,647Posts

468Kudos

744Solutions

Re: Bank Feeds not in displaying

Hi @Dzit4

 

So I can take a look into this for you, can you please send me a private message with the following information:

  • Serial number 
  • Your full name and email address 
  • Last 4 digits of the bank feed bank accounts your having issues with 
  • Confirmation of the date range for each account that is missing transactions and the transaction total amounts 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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