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Profit & Loss Report - Failed to load - Oct 2021

Steve86
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Profit & Loss Report - Failed to load - Oct 2021

I have been attempting to generate a Profit & Loss Report, but every time that I select 'Report Options' and compare to budget, the error message is displayed 'Failed to load report'. I have cleaned the cache and switched to a different browser, but am still encountering the same problem.

 

Thanks,

Stephen

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HarleyB
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Re: Profit & Loss Report - Failed to load - Oct 2021

The same for me, when I try to compare it to Budget. 

I have tried all the options. 

It says 'Something went wrong'

Melisa_D
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Re: Profit & Loss Report - Failed to load - Oct 2021

Hi @Steve86@HarleyB 

 

Thank you for your post and welcome to the Community Forum ! Our teams are aware that some users may experience a 'Failed to load report' error when viewing reports. This is something they are looking into, they have advised to see if you can run the report for a shorter period. Does this work ?

 

Do let us know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Melisa

MYOB Community Support

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Harley7
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Re: Profit & Loss Report - Failed to load - Oct 2021

No, a shorter period (down to one month) didn't help. It works without a Budget comparison, but as soon as a budget is selected, it breaks down. 

bmcderm
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Re: Profit & Loss Report - Failed to load - Oct 2021

I'm also having the same issue. Tried a different browser without any joy.

Steve86
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Re: Profit & Loss Report - Failed to load - Oct 2021

Hi Melisa

 

Thank you for your reply. Unfortunately, that does not seem to work. Similar to HarleyB, I was only looking to compare budget for a one month period and it still failed to load the report.

 

Thanks,

Steve

mjstone
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Re: Profit & Loss Report - Failed to load - Oct 2021

Hi 

 

I am having the same issue with budgets as well.  Do you have any updates?

 

Thanks

oyarlett
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Re: Profit & Loss Report - Failed to load - Oct 2021

We are having the same problem and we have tried running the comparisson even just for 1 quarter and also 1 month.  It still says the report failed to load.  

 

I have refreshed, tried a new browser and nothing changes.  I did make some changes to the budget and I was wondering if this could have caused the glitch.  Please can you help me, we really need these reports.

 

Also we are generally finding MYOB to be slow - to the tune of 22 seconds for a page to come up after a click.  It has made working very inefficient.  

Sandy37
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Re: Profit & Loss Report - Failed to load - Oct 2021

I have the same problem.

 

It worked if I ran the report for a week instead of FYTD.  However this is not a workable solution.

reports not loading.PNG
BulimbaOSHC
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Re: Profit & Loss Report - Failed to load - Oct 2021

Also having the same issue - any update Myob?  

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