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Super portal in new Essentials after migration

JBAcc
3 Posts
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Australia
Cover User

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Super portal in new Essentials after migration

Can someone please tell me why we need to completely re-set up super portal access in the new essentials package when it was already set up in the old..

I just went to process the Sep 21 Q super.. and find I need to set it up again..

I am an accountant and I have several to do ..

not real happy with this "new" version.. the processing is so slow .. i watch this circle go round and round.. often jumping out completely and come in again.. and dont get me started on the report function.. and now super portal..

1 REPLY 1
Tracey_H
MYOB Moderator
7,891 Posts
MYOB Moderator
MYOB Moderator

7,891Posts

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Re: Super portal in new Essentials after migration

Hi @JBAcc 

 

Pay super in the upgraded version of Essentials is a different platform to the super portal in the original Essentials. As such, you do need to set up Pay super in upgraded files. The help article, Set up Pay super, has detailed information to help with this.

 

If you provide detailed information on your other issues I'll be happy to assist with those.

 

Please let me know if you need further help.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

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