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Hi there all,
Having an issue with AIM mapping, when I attemp to file AIM return I get the following prompt:
"Your statement of activity could not be pre-filled because not all accounts have been mapped. Please map all accounts in the AIM settings page before proceeding."
I can't find any unmapped accounts is there a simple way to find which has not mapped?
Solved! Go to Solution.
July - last edited July
Thank you for your post.
Can I please clarify the following steps have been taken when setting up AIM:
Starting from the topmost field (Gross income from sales and/or services) and working your way down, click +Map account(s) and select all applicable accounts for each field.
If you're unsure about where to map your accounts, please speak with your accountant.
If all steps have been taken and you are still receiving the error please let us know and we will nvestigate it further for you.
Hello Jesh D,
I've been all through this process and also have checked my accounts lists and can't see anything
that hasn't been mapped.
Can you please let me know an email address where I can contact support with my serial number so that
you or you collegues can see what the issue is?
Thanks for your help.