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April 2020
April 2020
Hi there,
I've got a client who's multiple payroll payments don't match to its single payroll transaction.
They've processed payroll for certain amount and consequently shortpaid the staff by mistake and later on the same day paid the rest. How can I match these two bank transactions to the single payroll run. I don't won't to reverse the clients payroll as I normally don't do their payroll run.
Ta
Magda
April 2020
April 2020
Hi @Kormag
Thanks for your post. This help article will guide you through the process of matching those payments and the payroll transaction: Matching multiple bank transactions to one payroll transaction
Please do let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
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April 2020
April 2020
Looking at the posts this has been an issue that many users have experienced over many years, surely by now MYOB would have come up with a better solution than having to delete and re process a pay run. MYOB Essentials shoud make the daily processes easier without causing additional work however once again this is not the case. With STP we don't want to have to delete and resubmit pays.
This is a basic requirement that MYOB should address and resolve.
May
May
Hi @Sharon-1974
My apologies for the delay in replying. I understand your frustration and appreciate the feedback. I have passed this on to the relevant teams.
Please do let us know if you need assistance.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
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October
October
I am also having the same issue where I need to match 2 separate payments to the one payroll transaction. Hopefully MYOB is bringing this ability to match multiple transactions in the bank feeds soon!
October
October
Hi @kim432
Thanks for your feedback, I have passed it on to the relevant team. In the meantime, I do recommend using the steps in this post to handle multiple payroll transactions: Matching multiple bank transactions to one payroll transaction
Please let me know if you need further help.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
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