Allocation of Part Payment of Invoices from a single payment.

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Allocation of Part Payment of Invoices from a single payment.

Hi All, I have a problem, which despite much research I am unable to find a solution. By way of back-ground we are a small company which provides  medical services to patients. We use MYOB for Accounting and a proprietory billing package to generate and issue invoices to patients. we also use the bank feed facility. The billing organisation issues a Detailed Payments Report on a daily basis.

 

Recently we issued two invoices for, say $300 each.  Both patients paid $100 each. However the billing organisation combined both payments and deposited $200 into our bank account which eventually ended up in our amounts to be allocated as $200. As both payments were part payments I am unable to allocate $100 to each patient as MYOB wants to allocate the $200 to one patient only.

 

I would greatly appreciate some suggestions as to how to solve this somewhat unusual situation. Sorry for the lengthy preamble

 

Regards

 

TT

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Re: Allocation of Part Payment of Invoices from a single payment.

Hi @Anjay 


The way I would go about matching that bank transaction to what has occurred in real life is:

  1. Go to Sales>>Take payments and record the first payment amount - ensure that you enter the appropriate amount in the Payment amount field.
  2. Repeat the process for the second payment amount - ensuring that you enter the appropriate amount in the Payment amount field in the Take payments window.

What the above process will do is place a payment against the invoices to show that partial payment has been made and also create the necessary bank transactions in your bank account. You can then go to Banking>>Bank transactions, choose the required bank transaction, select Match transaction before selecting to match that bank transaction with that of the Customer (Take) Payment transactions you have manually recorded:

Attachment.PNG

Note: You would likely need to select Filter by All transactions to see those customer payment transactions to match to.

Attachment2.PNG

Kind regards,
Steven

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Experienced Cover User
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Experienced Cover User
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Experienced Cover User

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Re: Allocation of Part Payment of Invoices from a single payment.

Hi Stephen, Thank you for a very clear and concise response. Problem now sorted. Much appreciated!

 

All the best.

 

Regards.

 

TT

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