BANK FEEDS NOT AVAILABLE 14/10/2019

Experienced Cover User btrt4
14 Posts
Experienced Cover User
Australia
Experienced Cover User

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BANK FEEDS NOT AVAILABLE 14/10/2019

STILL NOT WORKING Smiley Sad

4 REPLIES 4
Experienced Cover User btrt4
14 Posts
Experienced Cover User
Australia
Experienced Cover User

14Posts

0Kudos

0Solutions

BANK FEEDS

14/10/2019 STILL NOT WORKIN "UNABLE TO CONNECT"

BenReid
3 Posts
User

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Re: unable to connect to bank feeds .... again

Mon 14 Oct 19

 

Bank feeds still are not working, despite the update page saying they are.

 

The response from your HELP team that the estimated time to resolve it is the same as the estimate on the length of a piece of string is far from helpful.

 

I am lobbying my business owners very hard to abandon MYOB. Outages are too frequent, and too protracted, and the default response from MYOB is "it must be your internet connection".

 

 

MYOB Moderator Theresa_D
1,807 Posts
MYOB Moderator
MYOB Moderator

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Re: BANK FEEDS NOT AVAILABLE 14/10/2019

Hi @btrt4 

 

We are aware that clients are encountering an Unable to Connect message when getting their bank feeds. This is currently under investigation by our team. Please subscribe to the post Bank Feeds: Unable to connect 14/10/19 for more information and updates, when they come to hand.

 

Apologies for the inconvenience. 

Cheers,
Theresa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Contributing User Pru_CRL
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Re: unable to connect to bank feeds .... again

I agree with the comment made by BenReid. 

MYOB is absolute non sense, too many outages. We have already started looking for an alternative.

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