Bank feed stopped working - Westpac

Highlighted
Contributing Cover User DonnaDJ
5 Posts
Contributing Cover User
Australia
Contributing Cover User

5Posts

1Kudos

0Solutions

Solved: Go to Solution

Bank feed stopped working - Westpac

I have multiple accounts with Westpac bank feeds.  One has stopped working since 4th April 2019. How do I fix please?

3 REPLIES 3
MYOB Moderator Gayathri
1,144 Posts
MYOB Moderator
MYOB Moderator

1,144Posts

131Kudos

0Solutions

Accepted Solution Solved

Re: Bank feed stopped working - Westpac

Hi @DonnaDJ,

 

Thank you for the post!

 

If your bank feeds stopped working since 4th of April this year I would recommend calling the bank feeds team at 1300 555 931 during business hours and they would be able to give you details immediately. I would be able to check that for you but you need to provide me with details like serial number, westpac account number,in which bank feeds stopped working.

You can send me a Private Message with the details by hovering your mouse over my Avatar and clicking Send Message on the popup.

 

Thank you.

Cheers,
Gayathri

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Contributing Cover User DonnaDJ
5 Posts
Contributing Cover User
Australia
Contributing Cover User

5Posts

1Kudos

0Solutions

Re: Bank feed stopped working - Westpac

Thank you, called the MYOB team and discovered the problem was that Westpac had cancelled the feed.

Have now requested that it be reinstated.

MYOB Moderator Gayathri
1,144 Posts
MYOB Moderator
MYOB Moderator

1,144Posts

131Kudos

0Solutions

Re: Bank feed stopped working - Westpac

Hi @DonnaDJ,

 

Thank you for the post!

 

I am glad that it worked for you and you were able to find answer for bank feeds not working. Do post in the forum if you have any enquiries.

 

Thank you.

Cheers,
Gayathri

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post