Bank feeds

Abilitytech
2 Posts
User
Australia

2Posts

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0Solutions

Bank feeds

Our bank feeds stopped at 15.7.21. This is the 3rd time this has happend recently. All bank accounts affected Please fix! We are using MYOB Essentials.

1 REPLY 1
Steven_M
MYOB Moderator
42,248 Posts
MYOB Moderator
New Zealand
MYOB Moderator

42,248Posts

5,717Kudos

6,306Solutions

Re: Bank feeds

Hi @Abilitytech 

 

If you are expecting to see a transaction in your bank feeds that hasn't come through we do recommend checking your Internet Banking/bank statement to see if the transaction is listed. If that transaction is not listed, then do speak to the bank.

If that transaction is listed and hasn't come through to your MYOB Essentials getting the following screenshots would be required:

  • One of the Bank Transactions - MYOB Essentials business filtered by all accounts, all transactions and a suitable date range.
  • One of the Internet Banking/bank statement showing those "missing" transactions

Having that information would allow us to have a further in-depth look into the account and bank feed setup. For privacy reasons, do feel free to send me that information as a Forum private message with that information. Note: If you are sending that information through private messages you would need to upload those screenshots as images using the Photos option when composing the message.

Kind regards,
Steven

MYOB Community Support

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