Can't see bank transactions

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Experienced User
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Re: Can't see bank transactions

Ha hello...

 

Serial number **** 5716

Smiley Happy

 

PS: Private information removed ^KS

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Experienced User
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Experienced User
Experienced User

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Re: Can't see bank transactions

Did that go to you?

 

Lawrence

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MYOB Moderator
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MYOB Moderator
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Re: Can't see bank transactions

Hi @Lawrencetopp

 

Your response did not go through private messages, however I have located your account. I can see that your Bank Feeds are active and there is transactions available, however they're not filtering into your file. I've lodged a ticket with our bank feeds team to fix this. They will email you through an update once this has been fixed. 

Cheers,
Melisa

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Re: Can't see bank transactions

Hi there i am also having the same issue has this issue been resolved. Mine currently shows "Bank Feed Ready" but nothing coming in i am manually importing bank statements.

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Re: Can't see bank transactions

Hi @nzhost

 

Thanks for your post. So I can take a look into this for you can you please send me a private message with the following information:

  • Serial number 
  • Your full name and email address 
  • Last 4 digits of bank feed bank account

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Re: Can't see bank transactions

Hi Melisa,

 

I have the same problem. I tried your pm link and it didn't work for me. Can you help please?

 

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Re: Can't see bank transactions

@StephenSecomb You just need to send Melisa a Private Message i just tested and link works.

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Re: Can't see bank transactions

Thanks for that. It works now. I don't know why it didn't last time

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