Cancel an active Company file on MYOB Essentials

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HE14
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Cancel an active Company file on MYOB Essentials

I have a Company file that I no longer use. I have tried to cancel and close the file but it only lets me change my subscription or update my payment details. How do I get rid of this extra company file?

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MYOB Moderator Steven_M
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MYOB Moderator
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MYOB Moderator

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Re: Cancel an active Company file on MYOB Essentials

Hi @HE14 

 

Generally speaking, to arrange the cancellation of an MYOB Essentials Business you would need to contact our phone-based team on 1300 555 151 at least 10 days before the end of the current period. This is as per the MYOB Essentials Terms of Use.

 

Having said that, if you would like to send me a private message with your product serial number, I'll be happy to arrange the cancellation of that MYOB Essentials Business.

Kind regards,
Steven

MYOB Community Support

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