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Contributing User rocko81
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rocko81
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 I am wanting to canel my essentials package so i can get the account right. I have called the 1300 555 151 numerous time to be told the department is closed. Can you please advise. Thanks

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MYOB Moderator Neil_M
11,417 Posts
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Neil_M
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Re: Cancel subscription

HI @rocko81 

 

Looking at your account, I can see that you have been able to get through to our team, and they have assisted you with cancelling your MYOB Essentials product at the end of the current month. I do recommend taking the time to download any reports and invoices you want to retain from your MYOB Essentials file as there is a limited period for data extraction from your MYOB Essentials period before it will no longer be available

Regards,
Neil

MYOB Community Support

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Contributing User rocko81
7 Posts
Contributing User
rocko81
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7Posts

1Kudos

1Solutions

Re: Cancel subscription

Thanks Neil. Yes we have the subscription cancelled. Now having trouble emailing back the form for the money back. This email thats on the form mgb@myob.com keeps bouncing back. Ive called many time & keep getting someone in South Africa that can't or wont give me another email address.

MYOB Moderator Neil_M
11,417 Posts
MYOB Moderator
Neil_M
MYOB Moderator

11417Posts

1304Kudos

1606Solutions

Re: Cancel subscription

Hi @rocko81 

 

I see you have posted a similar enquiry and received an answer on this thread, Money back redemption.

Regards,
Neil

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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