Changing email address for billing

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Changing email address for billing

Our former accountant has left the company however the MYOB security checks and tax invoices are still going to her email address. How can we change this so it comes to our accounts email address? Her former email address is listed as "owner" under the online administrator access section. Thanks

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Re: Changing email address for billing

Hi @KellyH95

 

Thank you for your post, so I can assist can you please send me a private message with the following account details; 

  • Serial number 
  • Business name 
  • Email address 

Cheers,
Melisa

MYOB Community Support

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Re: Changing email address for billing

I need to do the same and I have already called MYOB to change but it doesn't seem to have worked as the email has gone to the wrong email again

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Re: Changing email address for billing

Hi @Raelene1

 

Thank you for your post, can you please send me a private message with the following account details; 

  • Serial number 
  • Business name 
  • Email address 

Cheers,
Melisa

MYOB Community Support

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Re: Changing email address for billing

Hi Melisa

 

Are you able to help me with changing my billing address? I have ceased owning a business, but my invoices continue to go to the old email address.

 

Thank you!

 

Gen

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Re: Changing email address for billing

Hi @GC85

 

Thanks for your post. So I can assist can you please send me a private message with the following account details; 

  • Serial number 
  • Business name 
  • Email address 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Re: Changing email address for billing

Hi 

 

I need to do the same as well and I can't connect on the phone.

I have sent you a private message, appreciate your help.

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Re: Changing email address for billing

Hi @yosuke

 

Thank you for your post, I've responded to your private message. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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