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Our company currently have MYOB Account Right standard and we plan to move to myob essentials from next financial year. Just wondering if we can purchase a MYOB Essential subscription from ebay with a different serial number with the one we current have in accountright. Will it be auto covert a data file from Accountright to Essentials?
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@utalent1 - You would need to purchase an Essentials product that comes with a different Serial Number however once purchased you would then need to submit a request to Migrate your AccountRight data to Essentials.
Here's a link to the page to do this: https://www.myob.com/au/support/product-migration/move-to-essentials
Check out the FAQs at the bottom and fill in the form to get started and then you'll get an email from the data services team to get that organised.
Thank you for your reply and it is very helpful.
Just one more question, for the move request form, it need me to fill a serial number, which serial number I should provide, the accountright one or the new essential one?
It would be the Essentials Serial Number, this way when they request your AccountRight data they know which Serial Number to convert it to.