Delete / Edit JobKeeper topup pay item and STP reporting

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Delete / Edit JobKeeper topup pay item and STP reporting

Hi All.

 

I created a JobKeeper top up pay item, by creating a new item and then select the box that says JOBKEEPER-TOP UP payment.  Then saved this item -  for whatever reason it doesn't have an ATO reporting category and I can't edit the item. I have deleted the item and added a new JOBKEEPER-TOPUP with ATO reporting category, so that is sorted.  BUT, I am now trying to sort out STP reporting and I am getting an error saying that my pay item has no ATO reporting category attahced (it is referring to deleted pay item). However, when I choose to edit this pay item, it won't allow me to make any changes??? HELP - We Need to get set up for STP reporting.  Thank you

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Re: Delete / Edit JobKeeper topup pay item and STP reporting

Hi @JoMarshall1 

 

Thanks for your post. You should be able to delete that old Jobkeeper topup pay item by going to Pay Items>>click on the ... button for that item and select Delete. You would then be able to complete your STP set up. 

 

If you are still having problems please do let me know.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
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Re: Delete / Edit JobKeeper topup pay item and STP reporting

Hi Tracey

 

Thank you so much for your reply.  I have deleted that pay item and it shows as deleted, however, when I go to STP payroll reporting 'check payroll details', it still comes up and tells me that the pay item does not have at ATO reporting category assigned.  I have also tried to edit that item, but it won't allow me to do so? Any ideas.

Thanks

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Re: Delete / Edit JobKeeper topup pay item and STP reporting

Hi @JoMarshall1 

 

So that I can look into this for you can you please send me screenshots of the Check payroll details window and the error message. And also a screenshot of that pay item.

Cheers,
Tracey
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Re: Delete / Edit JobKeeper topup pay item and STP reporting

Hi Tracey

 

Please find attached snips of all. Hopefully this helps. Thanks

 

 

Payroll Reporting error.JPG
JK Pay Item details.JPG
Payroll Item JK.JPG
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Re: Delete / Edit JobKeeper topup pay item and STP reporting

Hi @JoMarshall1 

 

I've passed this on to our specialist team to investigate. I know you need to get this sorted asap so I'll keep on it and update you as soon as I have an answer.

 

My apologies for the inconvenience caused by this.

Cheers,
Tracey
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Re: Delete / Edit JobKeeper topup pay item and STP reporting

Thank you !!

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Re: Delete / Edit JobKeeper topup pay item and STP reporting

Hi @JoMarshall1 

 

Can you please check if an ATO reporting category has been assigned to the JobKeeper topup pay item now? If it has, process a $0 pay with payment date 30 June to update STP.

 

Please let me know if this has been resolved for you.

Cheers,
Tracey
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Re: Delete / Edit JobKeeper topup pay item and STP reporting

HI Tracey

 

Thank you it is now fixed. Smiley Happy 

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