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a week ago
I'm using MYOB Essentials and I had an issue where there was a duplicate payroll transaction for the same period ie 04/04-10/04/18. How do I go about deleting the duplicate transaction?
P.S I have reconciled the payroll transaction but the reporting still showing the double up. Do I need to undo the reconciliation??
a week ago
Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge
A payroll transaction for an employee can be deleted from within the Pay History window of that relevant employee - Payroll>>Employees>>Select the employee>>Pay Details tab. Once in the Pay History window, you would need to select the Del cross associated with that particular pay - do ensure that you select Save after deleting that pay to ensure the changes are made. For more information on deleting a pay please see MYOB Essentials Help Article: Edit or delete a pay
If that payroll transaction has been reconciled, that reconciliation would need to be undone - MYOB Essentials Help Article: Undoing a bank reconciliation would be able to assist with that process.