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I am trying to export data for my auditor, I enter the start date as 1/1/2017 and the ned date as 31/12/2017 - these dates are the start and end of my finanial year. But when I press the button I get an error about dates having to be in same financial year as shown below.
Solved! Go to Solution.
The error message indicates that your MYOB Essentials may be running on a different financial year setup. If you go to the Business Details page*, what is showing in Financial year settings i.e. Financial year? If that doesn't show January to December, your MYOB Essentials is running off a different financial year setup and may need to be adjusted to run it based on a calendar year.
Note: If changes do need to be made to the Business Details page don't forget to select Save after making that change(s).
*You can access your Business Details page by selecting your Business Name (top right) and selecting Business Details from the drop-down menu
We recently identified an error with MYOB Essentials where the financial year is different from the standard financial year you will encounter a "Dates must be in the same financial year" message when using the Exporting data for your accountant function. This has been lodged with the relevant team to investigate further for a future update.
Currently, the workaround is to complete 2 exports; one for the first half of the period up to 30/06/20xx (for Australian MYOB Essentials Business or 31/03/20xx (for New Zealand MYOB Essentials Businesses) and then another export from the 01/07/20xx or 01/04/20xx (depending on Country) to the date required. This may be a cumbersome workaround for some clients and their setups.