Essentails freezing when completing pay run

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mrsmatthews
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Essentails freezing when completing pay run

Hello,

 

I've been using essentials for years and it has just now begun to start freezing when doing pay runs. It gets as far as the 'pay run summary' and wont go any further. I have tried it in both Chrome and Safari. It also wont generate any payroll reports or anything. 

 

Any advice would be apprecited. Thanks, Alice. 

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MYOB Moderator Theresa_D
1,775 Posts
MYOB Moderator
MYOB Moderator

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Re: Essentails freezing when completing pay run

Hello Alice, 

 

Thanks for your post. Are you still encountering this in Essentials?

 

We believe the issue has resolved but if not let me know and we will figure it out from there. 

 

 

Cheers,
Theresa

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