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Essentials GST Generate Report

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Essentials GST Generate Report

Hi Team.  I am new to Essentials but have used AccountRight for a long time.  I have taken over a set of accounts to help out a team in need.

I am having an issue with the GST report not generating.  I initially thought that it could be an issue with a new year rollover but I understand from the community forum that there is no need to roll over to a new year.  I am able to view the activity within the GST collected and paid but not able to obtain a report via the "Generate Report" function.  I can up to 31 March 2016 which was why I was wondering about year end rollover initially.

Your help would be appreciated.  

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MYOB Staff Post RienaP
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MYOB Staff Post
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RienaP
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Re: Essentials GST Generate Report

Hi @WANL,

 

These issues tend to arise due to having pop-up/ad blockers installed. We do first and foremost recommend that you add MYOB Essentials as an exception or temporarily turn it off to see if that resolves the issue.

 

The other thing we would most definitely recommend you try is to clear your browser cache. Further information on how to do so can be found on your respective browser's help page, however, I have included the Google Chrome help page below (as that is the browser we recommend clients use for Essentials).

 

Delete your cache, history, and other browser data

 

Please do let us know how that goes for you.  Do feel free to post again should you have any other queries.


Regards,
Riena
MYOB Training Specialist
WANL
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Re: Essentials GST Generate Report

Thank you so much.  That has worked.

 

Apologies for the delay in replying.

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