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HELP!!!! Starting a new financial year did not complete properly.

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Donna5
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Donna5

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HELP!!!! Starting a new financial year did not complete properly.

Hi All, I have just rolled our payroll year & when I now go to log in it states Starting a new financial year did not complete properly. The file cannot be used, please restore your latest backup.

I am usually very good with regular backups but I have not backed up since the 14/07.

I have read on another thread http://community.myob.com/t5/Other-MYOB-software/Urgent-Starting-a-new-financial-year-did-not-comple... that the data file team can repair the file. Please help.

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MYOB Moderator Neil_M
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Neil_M
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Re: HELP!!!! Starting a new financial year did not complete properly.

Hi @Donna5

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of useful information.

 

Yes, the Data File team is normally able to repair that particular error. If you would like me to organise this, are you able to please reply to the private message I have sent you?

Regards,
Neil

MYOB Community Support

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