How to cancel my bank feed?

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How to cancel my bank feed?



I previously registered an account for free trail, that account has already expired, but the bank feed is linked to that account. 

Now I have a new account and applying for bank feed, but the bank shows the account has been linked to MYOB, so I cannot process the bank feed linking. Chould you please remove my bank feed info for my bank account: xxxxxxxxxx 7982 ?

MYOB Moderator
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MYOB Moderator
New Zealand
MYOB Moderator




Re: How to cancel my bank feed?

Hi @TernenceL 


To cancel a Bank feeds in MYOB Essentials you would go to the Business Name Menu (top right)>>Manage Bank feeds and select the x icon to the right of the bank feed that you wish to cancel.


However, in your case, I understand that the MYOB Essentials business has expired so you don't have the option to access that MYOB Essentials business to cancel those feeds. So we can arrange for that cancellation of that bank account can you send me a private message on this Forum with the business name, serial number, primary contact and contact number for that MYOB Essentials business. 

Kind regards,

MYOB Community Support

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