Invoicing

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Johnwg
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Invoicing

When my client set MYOB up, the default sales account in MYOB general ledger for a “service” type business (a/c 4-1200 “Fee Income”) was deleted for some reason.

 

  • Because this, when each sales invoice is processed, both Net Sales revenue and gross debtor amounts are going to the same a/c (1-1800 Accounts Receivable).
  • Clearly, the Net Sales Revenue (excluding GST) should be going to a/c 4-1200 (Fee Income).
  • GST Collected however is being correctly allocated to GST Collected.
  • Customer Payments are being correctly allocated to 1-1800 (Accounts Receivable).
  • The Problem: I have reinstated the default Fee Income a/c (4-1200), but sales invoices are still being incorrectly allocated by MYOB.

 

QUESTION:      What is the solution?

2 REPLIES 2
Super User sholt73
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Re: Invoicing

I don't think Essentials uses the same defaults as in AccountRight. so I'd go and create a new sale and see if any default accounts pop up, and if they don't then a user is doing it. 

Johnwg
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Re: Invoicing

Thanks. I have since come to the same conclusion and instructed my client accordingly.

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