MYOB Capture - Now available for both Essentials and AccountRight

RipekaI
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Re: MYOB Capture for Essentials

Hi Andrew,

 

Thank you, I have passed this information on to my boss.

And she has a Samsun Note 5 and it's approximately 3-4years old - I can't imagine there would be any issues with this kind of device?

 

Cheers,

Ripeka

 

MYOB Product Team Haydes
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Re: MYOB Capture for Essentials

Hi @RipekaI 

 

If the Play Store is declaring their device as incompatible, sometimes it can give a little more information.

 

As an example:
incompatible.png

 

If it is the fact that this is related to the Play Store Country Profile being in a different country, this article could be helpful: Change your Google Play country

 

If there's still any problems, please let me know. I'd be happy to suss it out.



Cheers,

Hayden (Ex-Moderator)
MYOB Product Team
RipekaI
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Re: MYOB Capture for Essentials

Hi Hayden,

 

Just a further follow up to the below; we have checked the country settings on google play (everything is how it should be) and my boss has gone into her local phone provider branch who also were unable to work out why she is having trouble. Can you please look into this for her?

 

Cheers,

Ripeka

MYOB Moderator Andrew_Y
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Re: MYOB Capture for Essentials

Hello Ripeka ( @RipekaI )

 

I have sent you a Private Message to get some more information from you regarding this.  Can you please check there for my message.  Thank you for your patience and understanding as this is being investigated.

Cheers,
Andrew

MYOB Community Support

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Trusted Cover User LCrowhurst
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Re: MYOB Capture for Essentials

firstly Love this app. 

 

however when I open a spend money i cant link the bill i send to the in tray(It has the option to create new bill) or drag bill to spend money but doesnt allow me to select the bill in the intray and link to the spend money transaction. is this a feature coming? 

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MYOB Product Team Haydes
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Re: MYOB Capture for Essentials

Hi @LCrowhurst 

 

How I understood the post was that you were looking at linking an uploaded document to an existing Spend Money transaction, is this correct?

 

If so, this is something that we've got planned. Though we are currently working on a few other things at the moment which will delay that specific feature for a little bit (we're still unsure on an specific release period).

 

However, if you use Bank Transactions in conjunction to these Spend Money entries, you can link a document from your In Tray to the Bank Transaction directly without having to download the document, then drag and drop it. Here's the steps:

  1. Go to: Banking -> Bank Transactions
  2. Click the arrow next to the Expense that correlates to the receipt.
  3. Click the Attachments tab
  4. Click Link from In Tray and start selecting the document:
    Screen Shot 2019-09-09 at 3.28.33 pm.png

    Screen Shot 2019-09-09 at 3.39.46 pm.png

You can click on images to view them in full.

 

 

Hope this helps give you something to work with in the mean time.



Cheers,

Hayden (Ex-Moderator)
MYOB Product Team
Valued Partner Trevor_H
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Re: MYOB Capture for Essentials

Just thought I would add my two cents worth to the post and respond to @Shelley1 .

 

I have been using the development build of the App which now supports AccountRight Live for about 2 weeks accross mutiple MYOB AccountRight files (the app allows you to send captures's to any file you can access on the desktop).

 

The apps work extremely well and I have not run into any issues as yet.

 

Keep up the good development on this project.

Trevor
mal_chaney
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Re: MYOB Capture for Essentials

Hi Folks,

 

I see your post about what is coming in the future. If I read your website correctly this is what you are advertising as a "feature". (In Italics below)

When will Capture be able to do what is being advertised? (Thanks in advance)

 

Cut your data entry down

The app scans and reads the relevant information on your receipt. Advanced machine-learning suggests matches to your transactions & bank feeds then populates the bill so you can drastically reduce your manual admin.

 

 

MYOB Moderator Neil_M
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Re: MYOB Capture for Essentials

HI @mal_chaney 

 

As I understand it our team are still working on the app including the mentioned functionality. I don’t have a specific timeframe, however when I last spoke with the team this was something that they were currently working on and really excited to include in coming updates

Regards,
Neil

MYOB Community Support

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Trusted Cover User LCrowhurst
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Re: MYOB Capture for Essentials

Hi

 

the capture app (when i select create spend money from the In tray) is not pulling up the correct from account? it pulls up the amounts etc but not the account paid from. 

 

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